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Massachusetts · Travelers · 2019 Honda Civic EX

How a Massachusetts 2019 Honda Civic EX valuation changed by $4,850

A Massachusetts driver received an initial Travelers total-loss valuation of $13,400 for a 2019 Honda Civic EX. After the vehicle, valuation inputs, and market evidence were reviewed, the documented result amount was $18,250—a difference of $4,850.

Case summary

State
Massachusetts
Insurer
Travelers
Vehicle
2019 Honda Civic EX
Insurer's initial valuation
$13,400
Documented result amount
$18,250
Difference
+$4,850

What required a closer review

The public description says the Civic EX was undervalued by nearly $5,000, but does not identify one proven root cause.

How the valuation was examined

AutoACV documented the subject vehicle's configuration, assembled comparable market evidence appropriate to that configuration, and organized the analysis into a reviewable independent value position.

The documented result

The insurer's initial figure was $13,400. The verified result amount was $18,250, producing a $4,850 difference.

What this case illustrates

A concise, transparent report can be persuasive because every key input can be checked—not because the report uses aggressive language.

Disclosure

This case is based on a real AutoACV matter. Identifying details have been removed. Results depend on the vehicle, policy, evidence, market, and claim process; this example does not guarantee a similar outcome.